At General Cargo we are committed to being East Africa’s leading logistics solutions provider through delivering advanced technology, respected industry experts and professional client relationships. These three core principles underpin everything we do and ensure our services address individual client requirements with reliability, trust and efficiency. Our passion for the industry we work in and for being the best in what we do makes us an agile solutions provider committed to problem solving and open, high-touch communication. This provides our clients with what they need and builds enduring relationships, helping to support their business development and drive economic growth across East Africa.
We offer differentiated services based on the requirements of our clients. Our standard service consists of routine clearance and transport. For clients who need defined delivery dates and fixed predictable pricing we offer an expedited time-bound service. To meet the growing needs of our customers we are continuously increasing and diversifying our product and service solutions with warehousing, sea freight, air freight, distribution, product management, trade finance distribution software and perishable imports.
Technology is a fundamental underpinning component to our business. We integrate and leverage technology in our day to day operations, with modern systems and processes delivering efficient and secure services for our clients. Our online TrakIT platform allows clients to receive consistent updates and real-time information about their cargo and ensures channels of communication are made open, direct and available for transparency and accountability. This high touch communication approach allied with our availability for clients adds great value in building lasting business relationships and demonstrates our genuine commitment and care for the services we provide.
With partner offices in South Sudan, Uganda, Rwanda and Ethiopia, we have an established regional presence in East Africa. We work with local people on the ground who hold local knowledge and experience, and we have built strong and sustainable working relationships with our partners that allow us to operate successfully across the region and navigate the changing dynamics and processes within different environments and regulations.