Customs House Brokerage

What We Do

General Cargo Services Limited is a licensed Customs Broker. We handle the customs clearance for both air and ocean shipments, keep clients informed of government changes, new regulations, and trade alerts. We are one of the very few KRA recognized Authorised Economic Operators (AEO) in Kenya with ‘Green Channel’ access.

We provide expertise in all Customs formalities including duty/tax estimates, import declarations, remote location filing, drawback, and reconciliation amongst others.

Why Choose Us

We provide peace of mind and the ease of working with one company for all logistics needs; ocean, air, customs brokerage, trade compliance, and surface transportation. We prioritize technology to deliver quality service. Our TrakIT System tracks customs activity, identifies areas of risk and provides efficiency, transparency and assurance in our logistics delivery. Our deep expertise in local conditions, global updates, East African regulations, and tariff updates allows us to process clearances smoothly and efficiently.

We have experienced staff and partners strategically located in every international region we serve and throughout East Africa. A dedicated team oversees client’s entire logistics portfolio to help manage freight and ensure any problems are resolved in real-time.

We provide Just in Time delivery services to enable clients to optimize inventory holding. Our zero storage, zero demurrage policy drives us to ensure we avoid any mistakes or delays, and to mitigate any external circumstances or loss of efficiency.

Expertise and Capabilities

  • East Africa import consulting
  • East Africa export consulting
  • Customs brokerage and advisory services
  • Internal control development